Wednesday, August 8th.
Mosaic are delighted to announce that we’ve transitioned to the ISO9001:2015 standard, the most widely recognised & globally acknowledged quality management system, signed and dated by LRQA.
The successful transition to ISO 9001:2015 demonstrates Mosaic’s continued commitment to quality and to provide ongoing service excellence to every client. The certification also acknowledges the effective nature of all our processes and ambition to keep innovating our operational systems.
In holding the ISO9001 accreditation, Mosaic ensures that our clients, and their customers can have confidence in all Mosaic systems, process and procedures to continually deliver and exceed expectations.
By maintaining the standard, Mosaic Fulfilment Solutions continues to show our exacting levels of professionalism and high standards of service. Not only does holding this standard demonstrate our commitment to best practice, it also reinforces our unyielding desire to be the industry champion among business service companies.
Duncan Marrison, Managing Director, states: “Mosaic places compliance, technology and quality at the very core of our service propositions, and this is further evidence of the strict guidelines we put on ourselves to ensure robust process for our clients’ and that their customers are placed at the centre of our business”.
If you have any questions, please don’t hesitate to get in touch.
The Mosaic Team
Some of our integrations
Some of our accreditations
Mosaic Fulfilment Solutions have provided dynamic outsourcing solutions since 2009. In that time our industry-leading combination of dedication towards, and innovation in state-of-the-art systems has delivered significant and measurable benefits across our broad range of clients.
Mosaic Fulfilment Solutions, are a proud member of the DMA (Direct Marketing Association), a network of more than 1,000 companies across a wide range of industries, who aim to drive interaction, creativity and industry guidance.