Mosaic offers best in class services for its clients in the provision of both inbound and outbound post processing services.
Response Handling & Donation Processing
Our experienced, flexible and innovative approach combined with industry leading management services offers clients complete piece of mind. Mosaic work to set specific requirements and do so with the highest level of security. Proudly Mosaic places compliance at the core of the business and takes the protection of our clients seriously. Supporting the latest PCI DSS v3.2 compliance accreditations, unrivalled elsewhere among other data handling providers. Mosaic generate considerable improvements in every aspect of data capture. Contact us today to see how we can help you.
Mosaic’s end-to-end solution delivers real operational improvements within our clients businesses.
Mosaic’s investment in advanced mail, document and image processing systems, supports the overriding business aim to re-map current processes and documents onto Mosaic’s Mailroom Blueprint Model ensuring we keep our Clients safe and their customer with an exceptional experience.
- 24 Hour Turnaround
- Automated Data Capture and Processing Routines
- Automated Reporting and Campaign Analysis
- BAC’s Approved Direct Debit Services
- Compliant with General Data Protection Regulation (GDPR)
- Complies with HMRC guidelines for Donations and Gift Aid Processing
- Complies with Institute of Fundraising & Fundraising Regulator code of practice for handling donations
- DataSeal Accredited
- Donation Processing and Payment Reconciliation
- Secure opening, sorting, batching and scanning responses
- Gone-away Processing
- Image, ICR, OCR and OMR scanning
- ISO 27001: 2015 Accredited
- ISO 9001:2008 Accredited
- Letter Production and Fulfilment (acknowledgment, thanking, welcome packs, ANL)
- Licensed by the Gambling Commission as an External Lottery Manager
- Online Document Management System and Image Hosting
- PCI DSS V3.2 Accredited (compliant to the latest standard)
- Secure Access Controlled Areas and 24/7 Security Monitoring and CCTV
- Secure Document Storage
- Web-based Donation Pages
- Whitemail Handling
multi-channel, multi-platform integrations
Mosaic proudly support memberships and accreditations for:
Mosaic Fulfilment Solutions have provided dynamic outsourcing solutions since 2009. In that time our industry-leading combination of dedication towards, and innovation in state-of-the-art systems has delivered significant and measurable benefits across our broad range of clients.
26th October, 2017 Mosaic is delighted to announce it has acquired an interest in Telebank Ltd. Along with an interest acquired in Committed Giving earlier in the year, this creates a formidable collaboration and further enhances Mosaic’s...