Mosaic offers best in class Response Handling services for its clients in the provision of both inbound and outbound post processing services.
Mosaic offers best in class services for its clients in the provision of both inbound and outbound post processing services.
Response Handling & Donation Processing
Mosaic has significant expertise and experience in the provision of both inbound, and outbound post processing services. Following substantial and continued investment into market leading mail-management systems, Mosaic ensures our operation provides best-in-class response handling, donation processing and data solutions for all our clients.
Operating our York based Support Centre on a shared service bases, Mosaic delivers a vast array of innovative and flexible solutions in the support of recurrent post-handling requirements. Processing large volumes of mail from a broad range of clients, handled in the most effective methods.
Mosaic’s end-to-end solution delivers real operational improvements within our clients’ businesses. The technology, infrastructure and processes Mosaic employs throughout the business, consistently delivers improvements in speed, validation, accuracy and security. Whilst our flexibility allows for campaigns to scaled with 24-hour turnaround times.
Mosaic offer the complete specialised end-to-end service, from response through to fulfilment.
Mosaic’s modern, secure facilitates and leading ERP software, ensure the very best response handling and donation processing environments possible. Supporting online web-based donation pages and offline, whitemail handling, all tailored to meet the exacting needs of clients and fully protected by the highest compliancy levels.
Our omnichannel approach, allows Mosaic to go beyond competitors, offering the complete end-to-end service. From initial response, through to our innovative banking and thanking solution, Mosaic achieve 90% straight-through processing methods, ensuring maximum efficiency and negating associated offshore risk.
Some of our integrations
Some of our accreditations
Mosaic Fulfilment Solutions have provided dynamic outsourcing solutions since 2009. In that time our industry-leading combination of dedication towards, and innovation in state-of-the-art systems has delivered significant and measurable benefits across our broad range of clients.
Mosaic Fulfilment Solutions, are a proud member of the DMA (Direct Marketing Association), a network of more than 1,000 companies across a wide range of industries, who aim to drive interaction, creativity and industry guidance.