In recent years Direct Response TV (DRTV) campaigns have become a stable of the marketing portfolio, enabling brands an alternative channel to sell goods & services, receive donations or to boost existing subscription numbers.
What makes DRTV such a strong proposition is the live, captivating nature of its display. Immersive, emotion lead messaging with a compelling call-to-action all driving the campaigns success.
It’s true that very few campaigns can generate as much immediate response as DRTV, pushing customers to respond directly to a served promotion at specific period of time. Herein however, lies the potential risk.
When running a DRTV campaign there is a very small window of opportunity in which to handle the incoming requests. Failure to satisfy the demand leaves organisations with a wasted budget & disgruntled customer.
If you run short or long form campaigns, you will need a provider that can handle responses received via phone, text message or online and Mosaic’s omnichannel method can fulfil your customers need.
DRTV is immediacy and being able to both respond to, and resolve the need immediately. Mosaic are experts in managing these campaigns and can offer a full array of solutions to meet this need.
With integrated omnichannel solutions, modern, secure facilitates and professional agents operating as a immersive extension of your business, Mosaic are the premier provider to help take your brand to the next level.
Mosaic’s contact centre is open seven days-a-week, and built as a resilient mission critical environment with business continuity solutions ensuring zero downtime
Mosaic integrate with all leading marketplaces & popular shopping carts.
Mosaic operate fully compliant physical & digital environments throughout the entire business.
Mosaic Fulfilment Solutions have provided dynamic outsourcing solutions since 2009. In that time our industry-leading combination of dedication towards, and innovation in state-of-the-art systems has delivered significant and measurable benefits across our broad range of clients.
See all the latest developments on the ongoing construction at the Mosaic HQ and our York House building work. See some exclusive internal images showing of the projects progression and the surrounding area development here.