Charity Response Handling
At Mosaic, we understand that there are many critical factors in measuring a campaigns success and seek through our proven recipe of technology and account management to both meet and exceed these targets.
In offering vital and measurable metrics through our response handling service provision, our cost reductions and expert campaign management tools will help support increased revenue growth, your supporter retention levels and that supporter’s long-term loyalty.
Mosaic and our partners have the specialist knowledge, capacity and experience required to help charities across all areas of their response handling and fulfilment requirement, and we do so, with the strictest security standards and most compliant environments possible.
We are experts in omni-channel campaigns, uniquely utilising our six standalone and devoted areas to maximise processing effectiveness and supporter interactions, operating as a true extension of your organisation.
Existing to help our clients operate more efficiently, communicate more effectively and help facilitate their growth, we truly embrace your cause and take it to heart, tailoring our response handling solutions to your need and hand-picking your account manager to best suit your culture.
Our response management processes go through hundreds of thousands of donations (banking and thanking), orders & virtual gifts each month, so our clients don’t have to, allowing them instead to focus on what they do best.
The longstanding relationships we’ve established with our charity clients, across multiple areas including animal, social welfare, health and environmental are built upon a deep-set understanding of excellence in both execution of our service provision and in the duty of care taken toward their valuable patrons.
Our commitment to this duty is second none as reflected in the numerous accreditations we hold – view all our accreditations. As a PCI 3.2.1 accredited supplier, coupled with our ISO27001 and ISO9001, Mosaic ensure the technology our systems use, provides exceptional data management, accuracy and integrity.
Contact Mosaic today to see how our response handling solutions could work for you.
01904 202 140 | email@example.com
01904 202 140
Mosaic has provided dynamic outsourcing solutions since 2009. Our industry-leading combination of dedication towards, and innovation in state-of-the-art systems has delivered significant and measurable benefits across our broad range of clients.
Mosaic Fulfilment Solutions Ltd, York House, Wetherby Road, York, YO26 7NH