Mosaic Fulfilment Solutions has been delivering leading response handling, transaction processing and fulfilment services since early 2009. It was founded with a simple mission in mind: to help clients operate their business more efficiently, communicate with their customers more effectively and ultimately to facilitate growth.
To achieve the long-term impact we do, Mosaic place our clients at the centre of the business and build our platform for growth around a core understanding of their business’s needs and requirements. Only then with full understanding can we adopt our industry-leading approach, allowing significant benefits to take full effect.
We’ve been able to deliver with this message consistently over our 10 years in operation and through sustained and significant investment in our infrastructure, our people and our processes we aim to continue driving results for organisations of all size and in all markets for many years to come.
The Mosaic Infrastructure
Our systems are built around the latest technologies available and through continual innovation of these systems Mosaic is able to adopt a flexible approach to clients’ needs. From bespoke platform integrations through to the construction of tailored user screens we aim to provide an infrastructure that encourages a resilient and effective digital environment to better inform and improve decision making.
The Mosaic processes are built around a three-pronged approach: Quality in their construction; Efficiency in their function and; Accuracy in their effectiveness. To achieve this, we regularly audit our processes, inviting external and independent Qualified Security Assessors to carry out robust assessments of our operations and seek continual improvement where it can be found.
Without the investment made into our people the Mosaic model for growth simply wouldn’t work. We seek to hire the very best talent possible utilising their considerable experience, expertise and industry knowledge to its fullest. Through established training and development programmes, we continue to reinforce our commitment to our people and their ongoing development.
Interested in becoming one of our people? See our latest roles and what it’s like to work at Mosaic on our career pages.
We’ve adopted a flexible, yes-we-can, approach to business helping 100s of clients across a vast array of sectors including retail, eCommerce, FMCG and not-for-profit to succeed in increasingly more challenging markets. We’re confident our model can work for you; don’t just take our word for it, see what our clients have to say on our testimonials.
If you’d like to learn about how Mosaic can help your organisation, contact us today.
01904 202 140 | email@example.com
Mosaic Fulfilment Solutions have provided dynamic outsourcing solutions since 2009. In that time our industry-leading combination of dedication towards, and innovation in state-of-the-art systems has delivered significant and measurable benefits across our broad range of clients.
We’re delighted to announce that we’ve acquired an interest in the dedicated charity lottery provider CFP Lottery and Raffles, in doing so creating a formal partnership between the two firms. Read more on the agreement here.