Response Handling and Data Solutions - Mosaic Fulfilment Solutions

Mosaic offers best in class Response Handling services for its clients in the provision of both inbound and outbound post-processing services.

Mosaic offers best in class services for its clients in the provision of both inbound and outbound post processing services.

Response Handling

Mosaic’s expertise in managing response handling campaigns has for many years, maximised fundraising efforts for established and emerging organisations and we’re excited to help you reach your campaign goals.

Through substantial and continued investment into our infrastructure, Mosaic provide fast, accurate and secure donation processing solutions that maximise incomes, reduce waste and enhance support relationships.

Our Support Centre operates on a shared service bases, delivering innovative and cost-effective solutions. We handle millions of responses every year and ensure each is done in the most effective method possible.

Offering the complete specialised end-to-end service, from response handling through to fulfilment.

No two clients are ever the same, so we’ve adopted a tailored approach to suit, building bespoke integrations, that can be scaled around your peaks and live within 24-hours.

Operating market-leading mail-management systems, Mosaic is the best-in-class for response handling, donation processing and data solutions, with clients regularly achieving 90% straight-through processing.

With modern, secure facilities and certified environments, Mosaic offers the complete service from initial response through to fulfilment and all managed from a single, onshore UK based location.

Investments into advanced mail, document, scanning and image processing ensure operational excellence, whilst our strict compliance cements security. Our response handling solutions include but are not limited to:

Compliance

COMPLIANCE
AS STANDARD

Gone-away Screenings

GONE-AWAY
PROCESSING

Donation Processing

DONATION
PROCESSING

External Lottery Manager

EXTERNAL LOTTERY
MANAGER

Secure Document Storage

SECURE DOCUMENT
STORAGE

24-Hour Turnaround

24-HOUR
TURNAROUND

Secure Controlled Areas

SECURE CONTROLLED
AREAS

Automated Data Capture

AUTOMATED
DATA CAPTURE

Mosaic’s investment into advanced mail, document, scanning and image processing systems, ensures operational excellence and fluidity, whilst our strict compliance helps cements customer security.

Contact Mosaic to see how our Response Handling solutions can work for you.

01904 202 140 | hello@mosaic-fs.co.uk

Mosaic integrate with all major platforms, Webservices, API's and Marketplaces

Fulfilment Solutions

01904 202 140

hello@mosaic-fs.co.uk

Mosaic has provided dynamic outsourcing solutions since 2009. Our industry-leading combination of dedication towards, and innovation in state-of-the-art systems has delivered significant and measurable benefits across our broad range of clients.

Accredited Services

Mosaic Fulfilment Solutions Ltd, York House, Wetherby Road, York, YO26 7NH