Mosaic offers best in class Response Handling services for its clients in the provision of both inbound and outbound post processing services.
Mosaic offers best in class services for its clients in the provision of both inbound and outbound post processing services.
Response Handling & Donation Processing
Mosaic’s expertise in managing response handling campaigns has for many years, maximised fundraising efforts for established and emerging organisations and we’re excited to help you reach your campaign goals.
Through substantial and continued investment into our infrastructure, Mosaic provide fast, accurate and secure donation processing solutions that maximise incomes, reduce waste and enhance support relationships.
Our Support Centre operates on a shared service bases, delivering innovative and cost-effective solutions. We handle millions of responses every year and ensure each is done in the most effective method possible.
“Offering the complete specialised end-to-end service, from response through to fulfilment”.
We know, that no two clients have the same requirement, so we’ve adopted a tailored approach to suit, building bespoke integrations, that can be scaled around your peaks and live within 24-hours.
Operating market leading mail-management systems, Mosaic are the best-in-class for response handling, donation processing and data solutions, with many of our clients regularly achieving 90% straight-through processing.
With modern, secure facilities and ISO27001 certified digital environments, Mosaic offers the complete service from initial response through to fulfilment and acknowledgement, all managed from a single, onshore UK based location.
Investments into advanced mail, document, scanning and image processing ensure operational excellence, whilst our strict compliance cements security. Our response handling solutions include but are not limited to:
Mosaic integrate with all major platforms, Webservices, API's and Marketplaces
Mosaic Fulfilment Solutions have provided dynamic outsourcing solutions since 2009. In that time our industry-leading combination of dedication towards, and innovation in state-of-the-art systems has delivered significant and measurable benefits across our broad range of clients.
Mosaic has boosted its third sector position to becomes the UK’s most comprehensive charity services provider with the acquisition of an interest in dedicated charity provider CFP Lotteries & Raffles. Read more about the partnership here.